Microsoft Featured TBSC Partner Success Story: Case Study of Smarter SaaS with GCC.

We are thrilled to announce that Microsoft published our TBSC partner success story! Our Smarter SaaS for Microsoft 365 improves Microsoft 365 app usage levels for customers whilst boosting our partner success! Learn how TBSC can differentiate you from the rest, boost recurring revenue streams, and increase customer loyalty.

At TBSC we choose to work with talented partners so that we can realise our mission: to become the most trusted provider of brilliant software efficiency experiences to businesses. This collaborative approach means our customers benefit from an enriched and consistent experience.

Implementing the solution for GCC Group

GCC Group provides IT services for small and medium-sized businesses from its offices in London, Gloucester, Birmingham, and Bristol. Its mission is to offer everything that customers need to maximize the return on their IT investment. Analysis and benchmarking revealed some GCC Group customers had Microsoft 365 app usage levels as low as 52 percent, indicating GCC Group intervention was needed to improve utilization. To address its needs, GCC Group turned to TBSC’s Smarter SaaS for Microsoft 365, which provided information about lapsed users, unallocated apps, and more from a single dashboard.

GCC Group now performs free 365 health checks, included with Smarter SaaS for Microsoft 365, to benchmark usage and reveal to customers how to become more efficient Microsoft 365 users. This helped one customer boost its licensing and application usage by 43 percent and enabled 95 percent usage for its highest consumers.

By deploying Smarter SaaS for Microsoft 365 to optimize app usage and improve return on investment, GCC Group also differentiates itself from competitors who provide only the licensing of Microsoft 365 subscriptions.

More about Smarter SaaS

Smarter SaaS for Microsoft 365 is recommended to our partners looking to manage their clients’ Microsoft 365 licenses,” said Phil Hames, Director of TBSC. “Our product is an automated, cloud-based service that ensures an improvement on clients’ Microsoft 365 investment. This allows for an opportunity to not only manage Microsoft 365 licenses but also build loyalty with clients, since partners can showcase how their organization can be optimized with Microsoft 365 usage through accurate and actionable data.”

Want to learn more? Visit our Case Study page here.

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