TBSC Guidance: Microsoft Dynamics for Customer Service

  • TBSC Guidance: Microsoft Dynamics for Customer Service



    If you are a Microsoft reseller, ask yourself: How do you keep track of your customers? Are you capitalizing on the new service economy?

    Provide your agents with the ability to upsell and cross-sell–and the tools to execute on the opportunity. Microsoft Dynamics 365 is a single system of engagement for sales professionals.

    Your customers won’t always come to you. That’s why your sales reps need a CRM solution that they can use on the go. At TBSC, we know finding the right solution can be tough, so we’re here to facilitate your search.

    With Microsoft Dynamics 365, you can extend service to the field when there is a need for onsite help and capture and display big data insights in a way your people can consume and act on the data.

    Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.

    Key benefits:

    1. Earn loyalty – this is done through personalized interactions that can be done on any device.
    2. Empower agents – give the agents access to all the things they need to know, that way they can deliver fast and knowledgeable service.
    3. Stay agile – with the rapid change of customer needs, you can gain insight and make actions accordingly.

    With Microsoft solutions, your team has more power to deliver personalized customer service than ever before. Contact us to find out how we can help.

    Please send your email inquires to Sales@Businesssoftwarecentre.com



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